Scope of work

What Forcepro takes off your plate

Below is the full scope we can carry. Contracts are usually a subset — we scope to your site, your hours and your budget, and put headcount and response times in writing before you sign.

Line 01

Facilities management

The visible layer of your premises: cleanliness, order and the support staff your people interact with every day. We supply, supervise and replace staff so a sick day never becomes your problem.

Uniformed staffNamed supervisorAttendance reporting

Cleaning & hygiene

Daily housekeeping by zone checklist
Washroom servicing and consumables
Periodic deep cleaning and floor care
Facade and glass cleaning
Waste segregation and disposal

Support staff

Office boys and pantry attendants
Front desk and mailroom support
Drivers and helpers
Relief cover for absences

Grounds & extras

Pest control on schedule
Landscaping and plant upkeep
Parking and external area cleaning
Event and after-hours cleaning

Line 02

IT support

A managed helpdesk plus on-site engineers for companies that need reliable IT without building an internal department. Every request is logged, assigned and closed against a response time.

Ticketed helpdeskOn-site engineerAsset register

End-user support

Desktop, laptop and printer support
Email and account administration
Software installation and licensing
New joiner and exit IT setup

Infrastructure

Network, firewall and Wi-Fi upkeep
Structured cabling and racks
Server, storage and backup checks
CCTV, NVR and access control support

Governance

Hardware and licence asset register
Patching and antivirus status
Procurement and vendor coordination
Monthly ticket and uptime report

Line 03

Building management services

The technical operation of your building — power, cooling, water, safety. Run on a preventive schedule with logbooks, so equipment life is protected and breakdowns are the exception.

PPM scheduleTechnician on siteEquipment logbooks

MEP operations

HVAC, chillers, AHUs and split units
Electrical panels and distribution
Plumbing, pumps and water tanks
Lifts and lift-vendor coordination

Power & continuity

Generator operation and servicing
UPS and battery room checks
Fuel management and logs
Load monitoring and energy reporting

Safety & controls

Fire alarm and extinguisher checks
Emergency lighting and exit routes
Access control and visitor flow
Annual shutdown planning

Line 04

Cooking & commercial kitchen operations

We run your cafeteria as an operation, not a favour: fixed menus, portion control, costed per head, with hygiene and storage recorded daily. If you have no kitchen, we cater in.

Per-head costingDaily hygiene logMenu cycle

Kitchen operations

Chefs, cooks and kitchen helpers
Cafeteria service and clearing
Equipment cleaning and upkeep
Shift meals, including night shifts

Food & cost control

Weekly and monthly menu cycles
Procurement and approved suppliers
Portion control and wastage tracking
Transparent cost per meal

Hygiene & compliance

Staff health and grooming checks
Cold chain and storage temperatures
Cleaning schedules with sign-off
Records ready for inspection

Commercial models

Three ways to buy it

01
Fixed monthly contract
Agreed headcount and scope for a flat monthly fee. Easiest to budget, most common choice.
02
Manpower supply
You direct the work, we supply, employ, train and replace the staff — per person, per month.
03
Per-meal or per-call
Catering charged per head served; technical or IT work charged per visit. Useful for smaller sites.

Not sure which lines you need?

Send us your site details. After the survey we'll tell you what's worth outsourcing and what you should keep in-house — including where you'd be better off not hiring us.

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